Debt Clear Pro is meant to work for everyone, however they see, hear, move or think, and whichever technology they use. Here you'll find what we do, the standards we're aiming for and who to contact when something gets in your way.
Nobody should be shut out of a look at their loan options by a barrier of any kind, including a digital one. We want every visitor to get full use of Debt Clear Pro, whatever their abilities, their assistive technology or the way they browse.
Where we fall short, we want to hear about it. Section 6 tells you how.
Our target is Level AA of WCAG 2.1, the Web Content Accessibility Guidelines issued by the W3C (World Wide Web Consortium). The guidelines are built on four principles, often remembered as POUR:
Information is presented in ways every visitor can take in, such as text alternatives for images and enough contrast between text and its background.
Each control and each route through the site can be operated by keyboard, by voice or through another input device.
Text reads clearly, and the interface behaves in consistent, predictable ways.
Standard markup keeps content working with today's assistive technologies and gives it the best chance of working with tomorrow's.
We check the site against these guidelines with automated testing tools and by hand, covering keyboard use, zoom and color contrast, and we act on what turns up. We aim to repeat those checks whenever the site changes.
These features are there to support a range of needs and preferences:
Our goal is Level AA everywhere on the site, though some parts may fall short today. These are the gaps we know of:
Spotted something we haven't listed? Tell us. Every report is added to our list of improvements.
We build with the following in mind. We haven't tested every combination of browser and assistive technology, so please tell us if something doesn't work for you.
You'll get the best results from an up-to-date copy of Chrome, Firefox, Safari or Edge.
If a page, a control or a piece of content is hard to reach or use, call (844) 550-1428 or write to [email protected]. We'll look into it as promptly as we reasonably can and, where we can, arrange a sensible accommodation or an accessible alternative.
It helps if you can tell us the page, what you were trying to do, and the browser or assistive technology you use. Our full contact details follow just below.
Talk with a real person about accessibility, or about any other matter, in any of these ways.
Disclosures: Debt Clear Pro operates a website that introduces consumers to independent personal loan lenders. Debt Clear Pro is not itself a lender or a loan broker, and it is not a law firm or a credit counseling organization; nothing on this site is legal, tax or financial advice. Debt Clear Pro has no say over the interest rate, terms or approval decision on any loan. Those choices belong entirely to the lender you are matched with. Using Debt Clear Pro is free of charge. Products, rates and terms differ among lenders, are not extended to every applicant and may be unavailable in some states. No approval, rate, term or amount is guaranteed by Debt Clear Pro or by any lender in its network. A new loan is an important financial commitment, so examine each offer closely, including its rate, fees and repayment terms, before agreeing to it. Lenders in the network may compensate Debt Clear Pro for introductions made through this site. Before you send any information, please read the Terms & Conditions and Privacy Policy.