Privacy Policy | Debt Clear Pro

Privacy Policy

This policy explains what personal information Debt Clear Pro collects, why we collect it, who it may be shared with and how it is protected whenever you use the site.

  • Last updated: September 19, 2026
  • Plain language throughout

Section 1: About this policy

Everyone who uses Debt Clear Pro is entitled to know how their information is handled and to have it looked after. This policy applies to all personal information we gather, however it reaches us: through the website, through the introduction process or in a conversation with our team.

The rules for using the site itself are set out separately in our Terms & Conditions.

Using this site means you accept this policy. If you disagree with any of it, please don't send us your information.

Section 2: What we collect and where it comes from

Some of it comes directly from you, and the remainder is captured automatically while you browse. The categories are:

  • Personal detailsFull name, email, telephone number, birth date and postal address
  • Loan detailsThe balances you hope to consolidate, the companies you currently owe, how those accounts stand, and a broad view of your finances
  • Verification recordsSupporting paperwork a lender may want in order to check your identity, earnings or capacity to repay, for instance recent pay stubs or bank statements
  • Technical dataYour device's IP address, browser type and operating system, the site you arrived from, and the path you take through our pages
  • CommunicationsRecords of messages, emails and calls between you and our team

Section 3: How we put it to use

We put your information to work only in the ways listed below. It is never sold to advertisers or unrelated businesses.

  • Handling your request and introducing you to a personal loan lender suited to your circumstances
  • Keeping you up to date on the progress of your request and the next step
  • Verifying who you are and guarding against fraud or unauthorized activity
  • Making the site work better and easier to use
  • Complying with laws, regulations and court orders
  • Sending you updates or educational content, after obtaining consent whenever the law demands it

Section 4: Who we share it with

Sharing happens in a small number of defined cases. We do not sell, lease or swap your information so that other companies can promote to you.

  • Lenders you're introduced toYour request details are sent to the lender we introduce you to, letting it look at them first-hand
  • Service providersOutside companies that keep our platform running, for example those providing hosting, analytics or messaging, may handle data under binding confidentiality commitments
  • Legal requirementsInformation may be released when a statute, a regulator or valid legal process compels it
  • Business changesShould Debt Clear Pro be bought, merged or have its assets sold, your information could pass to the new owner. We would tell you if that happened

Section 5: Cookies and similar technologies

Cookies and similar tools help Debt Clear Pro keep pages running, understand how visitors use the site and make it better.

  • Essential cookiesRequired for the site to function, so turning them off would break parts of it
    Always on
  • Analytics cookiesShow us, in aggregate, how much traffic the site gets and how people move through it
    Optional
  • Marketing cookiesThey tailor the ads you see and gauge how campaigns perform, and are placed only if you consent
    Only with your consent

Your browser settings let you manage or disable non-essential cookies whenever you like. Some parts of the site may not work as well if you do.

Section 6: Security and retention

We guard your information against unauthorized access, loss and disclosure with measures that are typical for our industry, including encrypted connections, secure servers, restricted access and periodic security reviews.

We hold personal data only as long as it is needed for the purposes in this policy, or the law obliges us to retain it. Once that ends, it is either deleted securely or stripped of anything that identifies you.

No system is flawless. We take reasonable precautions, but nothing sent over the internet can be guaranteed completely secure. Choose strong passwords and think carefully about what you share online.

Section 7: Rights over your data

Depending on your location, the law may give you rights over your personal data. We take them seriously, and a verifiable request will be answered within the period the relevant law prescribes.

AccessGet a copy of the information we have on file about you
CorrectionHave us fix anything that is wrong or incomplete
DeletionAsk for your personal data to be erased, subject to what the law requires us to keep
ObjectionDecline particular uses of your data, direct marketing included
PortabilityGet your data in a structured format that a computer can read
Withdrawing consentTake back your consent at any point where consent is the basis for how we use your data

Section 8: Privacy questions

For a question about your data, or to make a request under section 7, call (844) 550-1428 or write to [email protected]. We answer privacy inquiries as promptly as we reasonably can. Our full contact details follow just below.

Debt ClearPRO

Talk with a real person about your privacy, or about any other matter, in any of these ways.

  • Phone(844) 550-1428
  • Email[email protected]
  • HoursMonday to Friday, business hours (Central Time)
  • Visit2200 Larkspur Commons Drive, Suite 410, Nashville, TN 37203